1. How do I order Products/Services ?
2. Pricelists
3. Where can I find the relevant Product/Service ?
4. Why can't I obtain instant delivery/supply of goods ?
5. Who is reponsible for which section ?
6. What is our main business ?
7. When and how is payment made ?
8. How is your order processed and despatched?
9. Terms/Conditions of business

There are a number of options available:

1. Internet: Email your order with lay out as an attachment together with your proof of payment reference no or scanned deposit slip to us at info@cirusco.co.za 
2. Mail: Post your order with your proof of payment to PO Box 2086, Pretoria, 0001
3. Fax: Fax your order to us together with proof of payment to 012 327 1341. This number is available 24 hours per day, 7 days a week
4. Personally: At our warehouse in Pretoria West at 5 Rebecca St, cor of Carl, Pretoria West, Pretoria.
5. By appointment with our representative to call on you. Call us at 012 327 1330 or 072 412 0200. In this case the size of the order will have to warrant the appointment.

To access the order page if you know what you want to purchase click on Home  here and again click on the relevant Section you are interested in. From the relevant page click on the order form, supply the requested information and either e-mail or print the page. We will then either quote you or process your request. Should you not receive a reply/confirmation of order within 24 hours, please contact us again, quoting your order reference. You are advised to print your order before e-mailing it in order to help us if there are queries or the order did not reach us for some reason.

Our banking detail are as follows:

Account Name: City Rubber Stamp & Printing Co

Bank: First National Bank

Account No: 501

Branch and Code: West End, Pretoria 25 05 45 

1. A pricelist for the most popular stamps and graphic designs will soon be available direct from our website once you have registered. As prices could fluctuate due to imports goods prices changing on a virtual monthly basis, pleas be advised to check on day of order if your price is still correct. If in the mean time you order and you need a price first, please use one of the above means of contacting us to ensure you have the correct price for an items. Unfortunately it is not possible to make a complete pricelist available for all our products as there are to many variables. However we will list a few office items but would still advise you to request a quote base on your requirement.
2. Remember, all your information are kept confidential and will only be used for promotions by ourselves to you and will not be divulged to 3rd parties

Firstly go to our Home Page and then select the item of interest from the menu list and click on it. If you do not find what you are looking for on that particular page, try the Contact us item which will open up an e-mail form to complete and mail us your query. We will most probably be able to help you or refer you to somebody that could be of service to you.

As we custom manufacture or print/convert strange items, it is well worth trying us out. Recently we were asked if we could produce a photograph on ordinary wall tiles. We first thought it impossible but has since realised with the equipment we have it is possible for us to do it not just on tiles but also on stainless steel, brass and a variety of other materials.

As most of our products are not taken of the shelf there is a waiting period for either making the product or ordering the raw materials and while that is in progress preparing the proofs/dies. In some instances where high quality printing or reproduction is required film or a disc has to be prepared for reproduction.

If and when a job is needed within shorter than normally time, for instance, on demand, the delivery will also depend on what type of job it is. A rubber stamp could take a few minutes depending on what is being processed at that moment. Normal delivery would be the next day. For anything shorter, eg same day a surcharge would be applicable

The various sections are managed as follows:

1. Printing: Louis Taljaard, Cell 082 926 3741, Assisted by Dalene. 

2. Web Sites: Louis Taljaard, Cell 082 926 3741, Assisted by Dalene.

3. Rubber Stamps: Estelle Taljaard: Cell 072 412 0200

4. Engraving: Estelle Taljaard: Cell 072 412 0200

5. Administration: Louis and Estelle Taljaard. This includes debtors, creditors, staff, sales and buying.

We have 5 staff members assisting in the production in the printing section and 6 staff assisting in the rubber stamp section

For more information on the items see the relevant web page or contact any of the above persons by e-mail @ info@cirusco.co.za 

There is no division taking priority above the other but have to main lines eg Printing and Rubber Stamps

There are several options here

1. Orders placed by Mail/Internet: Payment has to be made in full prior to execution/despatch of orders in the case of Art Stamps or 50% deposit on Printing.

2. Orders received over the counter: Same as in #1 above

3. Other arrangements can be made depending on size of orders, how regular you order once your credit line has been established

4. For more detail see Terms and Conditions below

1. As soon as your order is received a reference number is allocated to the order. This number will be forwarded to you within 12/24 hours together with a confirmation of price by same means as your order was placed.
2. If proofs are required it will accompany the acknowledgement of order as per #1 above.
3. The next step will be the processing/preparing and manufacturing of your order.
4. If so requested a notification will faxed/e-mailed to you that the order is ready for collection/despatch.
5. Depending on your request the order will now be despatched by the means requested once the payment conditions have been met.

The following outlines our conditions of business and terms of payment

1. No order will be executed unless the authority under which the person buying the goods has been established and an undertaking has been signed by the person authorising the purchases.
2. If a Semi- or other Government Department, goods will not be supplied unless an original and official order can be supplied when collecting goods. A signed Delivery Note must accompany each delivery and person taking delivery will be held responsible for ensuring relevant documents are conveyed to the correct department/person to insure payment is not delayed. An Invoice will be supplied with the first delivery or otherwise processed as per instructions on the relevant order.
3. If Private Companies/Individuals, goods will also only be supplied once conditions under #1 and #2 is met unless an order is stipulated as cash.
4. If no official order is supplied, order will be regarded as COD or prepaid. depending on prior arrangement with management.
5. No goods will be supplied if there are any outstanding amounts against the same Company/Department/Individual or Divisions of the said Organisation untill payment has been received/arranged. See Terms of Payment
6. TERMS OF PAYMENT: Unless otherwise by the Organisation's Conditions of Purchase the following will be regarded as our standard conditions: COD or for approved Customers a 30 days strictly nett payment will be allowed. No other terms will be allowed and under certain conditions discount can be negotiated for early payment depending on the type of Job/Service and volume of monthly purchases. If you are a retailer a special resellers' discount will be allowed to such retailers if registered properly. VAT will be charged on all purchases and no exceptions will be allowed.
7. No goods will be supplied on credit unless prior arrangement has been made and the Credit line of the said Organisation/Person has been properly established. 
8.